Accessibility Statement

Accessibility at Gardeners Hackney Wick

Gardeners Hackney Wick is committed to providing a digital experience that is accessible, inclusive, and usable for as many people as possible. This accessibility statement explains how we work to ensure that people of all abilities can access information about our gardening services in the Hackney Wick area, use our online resources, and contact us to request adjustments where needed.

Our Accessibility Commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1 at AA level. These guidelines are recognised as an international standard for designing accessible websites and digital services. Our goal is that visitors looking for gardeners in Hackney Wick can navigate our site with ease, regardless of technology, location, or ability.

We are continually reviewing and improving our website so that people with different access needs can find information about gardening services, local gardening support, and our work in the accessible Gardeners Hackney Wick area.

Measures to Support Accessibility

To help provide an accessible online experience, we have taken the following steps:

We design pages with clear headings, logical structure, and consistent navigation so that information about Gardeners Hackney Wick is easy to locate and understand. We use readable fonts, sufficient text size, and adequate spacing to support users with visual or cognitive impairments. Colour contrast is checked to help ensure text is legible against background colours. Images are given descriptive text where appropriate so that people using assistive technologies can understand the content.

Screen-Reader Support

Our site is designed to work with screen-readers and other assistive software. We aim to ensure that all core content and navigation elements about gardeners and gardening services in Hackney Wick can be read out in a logical order. Where possible, we label forms, buttons, and interactive elements so that their purpose is clearly communicated to people using screen-readers.

We work to avoid using images of text and rely instead on real text that can be interpreted by assistive technology. We also use meaningful headings, lists, and landmarks to help users move around our site efficiently.

Keyboard Navigation

The Gardeners Hackney Wick website is intended to be fully navigable using only a keyboard. People who cannot use a mouse, or prefer not to, should be able to move between links, menus, and form fields using standard keyboard commands such as the Tab, Shift plus Tab, and Enter keys.

We aim to maintain a visible focus indicator so users can easily see which element is currently selected. We also work to ensure that keyboard navigation order follows the visual layout of the page, so that steps feel logical and predictable.

Compatibility and Supported Technologies

Our digital content is designed to be compatible with recent versions of major web browsers and with a range of devices, including desktop computers, laptops, tablets, and smartphones. Where possible, we avoid features that are known to cause issues for assistive technologies. We encourage users in the accessible Gardeners Hackney Wick area and beyond to keep browsers and assistive tools up to date for the best experience.

Ongoing Improvements

We recognise that accessibility is an ongoing process. We regularly review our website, add improvements, and respond to the feedback of users who rely on assistive technology. As we develop new content and features related to gardening services in Hackney Wick, we aim to design and build them with accessibility in mind from the outset.

Contact for Accessibility Requests

If you experience any difficulty using our website, encounter content that is not accessible, or require information about Gardeners Hackney Wick in an alternative format, you can contact us. When you get in touch, please tell us what you were trying to do, what went wrong, and which device or software you are using, such as your browser or screen-reader.

We will review your request, respond within a reasonable timeframe, and work with you to provide the information you need in a way that is accessible to you. Your feedback helps us make our website and services more inclusive for everyone in the Hackney Wick community.